Privacy Policy

1. Introduction

Welcome to Printpulse.io ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our services
  • Contact us for support

This information may include:

  • Name and contact information (email address)
  • Account credentials
  • Payment information (processed securely through third-party payment processors)

Design and Sales Data

When you use our service, you upload:

  • Design files and images
  • Sales data from your print-on-demand platforms
  • Related metadata and analytics information

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our service:

  • Log and usage data (IP address, browser type, pages visited)
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and manage your account
  • Analyze your design and sales data to provide insights
  • Improve and optimize our service
  • Communicate with you about updates, security alerts, and support
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information
  • Object: Object to our processing of your information

To exercise these rights, please contact us at privacy@printpulse.io

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

Google Analytics

We use Google Analytics 4, a web analytics service provided by Google, Inc. ("Google"), to understand how visitors use our service and to improve user experience. Google Analytics uses cookies and collects information such as:

  • Pages visited and time spent on pages
  • How you arrived at our site (referral source)
  • Geographic location (city/country level)
  • Device and browser information
  • User interactions and events

Google Analytics only begins collecting data after you accept cookies through our cookie consent banner. You can opt out at any time by declining or revoking your cookie consent. For more information on how Google uses data, visit Google's Privacy Policy.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@printpulse.io
  • Website: printpulse.io